Compliance

Containment

Process
Every organisation suffers to some extent from poor knowledge management. We look closely at the formal and the informal networks that pattern this flow. We search for the bottlenecks, for misconnections, and for wasted effort. We check the quality of the audit trails. We explore the impact of ‘tribal’ differences, where the obligatory editing is overloaded.

Finally we examine the technology to establish where cost-effective improvements can be quickly won. Our work is always undertaken with full and open consultation with employees affected. Always we search for changes that will improve their working lives as well as aid the organisation’s effectiveness.

Skills

Design

Organisation